At Nishi Foods, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you shop with us on our website.

Information We Collect

When you place an order or interact with our online store, we collect the following types of information:

-Personal Information: Name, billing/shipping address, email, and phone number.

-Order Details: Items purchased, cart contents, and order notes.

-Payment Information: Processed securely via third-party payment gateways (e.g., Stripe, PayPal). We do not store full credit card details.

-Account Information (if you register): Username, password, and order history.

-Technical Data: IP address, browser type, and usage analytics via cookies and tracking tools.

How We Use Your Information

We use your data to:

-Fulfill your orders and deliver products

-Communicate about your order status or customer service requests

-Process payments securely

-Improve site performance and customer experience

-Send you promotional emails (only if you opt in)

-Comply with legal requirements and prevent fraud

WooCommerce & Third-Party Services

Our store is powered by WooCommerce, an eCommerce platform that helps us manage products, payments, shipping, and customer interactions. Your data is stored securely through our website’s hosting and WooCommerce infrastructure.

We may also share necessary data with:

-Payment processors (e.g., Stripe, PayPal)

-Shipping providers

-Analytics and security plugins

-Email marketing platforms (only with your consent)

All third-party services we use are GDPR-compliant and only receive data essential for their function.

Cookies

WooCommerce uses cookies to:

-Track cart contents while you browse

-Remember login information

-Enable smooth checkout functionality

You can manage or disable cookies in your browser settings, but doing so may affect how the site functions.

Data Security

We use SSL encryption, secure payment gateways, and trusted third-party tools to protect your data. Only authorized staff have access to personal information, and we never sell or rent your data.

Your Rights

You have the right to:

-Access or update your information

-Request data deletion

-Withdraw marketing consent

-Request a copy of your personal data

To make a request, contact us at [email protected].

Data Retention

We keep order information for 8 years for accounting and legal purposes. If you create an account, we retain your profile data until you request deletion.

Policy Updates

We may update this policy from time to time to reflect changes in our services or legal obligations. The latest version will always be posted on our website.